Brinko Bikes is an online bicycle shop, so we do not have a physical location for customers to visit. However, we ship our high-quality bicycles and accessories nationwide, allowing customers to conveniently shop from the comfort of their own homes. Our online platform provides detailed product information, customer reviews, and secure payment options, making it easy for cyclists to find the perfect bike for their needs. Additionally, we offer dedicated customer support to assist with any questions or concerns regarding our products and services. Thank you for considering Brinko Bikes for your cycling needs!

At Brinko Bikes, we take pride in offering high-quality bikes and accessories to our customers. Our products are shipped from our main distribution center located in Poulsbo, WA. From there, we utilize a reliable and efficient shipping network to ensure that our products reach customers across the United States in a timely manner via USPS or Fedex. We are committed to delivering exceptional customer service and providing a seamless shopping experience for cycling enthusiasts. Shipping typically takes 3-5 business days to reach your doorstep. We offer a 30-day money-back guarantee and free returns.

At Brinko Bikes, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund. The item must be unused, in its original packaging, and in the same condition that you received it. To initiate a return, simply contact our customer service team with your order number and reason for the return. We will provide you with a return shipping label and instructions for sending the item back to us. Once the return is received and inspected, we will issue a refund to your original payment method. Please note that all shipping costs are non-refundable, and return shipping fees may apply. For more information, please refer to our Returns & Exchanges policy on our website.